Legal notice
VEEZ VAULT RETURN & REFUND POLICY
ALL SALES ARE FINAL — PLEASE REVIEW YOUR ORDER CAREFULLY BEFORE PURCHASING.
Thank you for shopping with Veez Vault. We carefully curate products from third-party vendors to bring you unique pieces and designs. Because our merchandise is sourced and/or fulfilled through third-party vendors, Veez Vault does not accept returns or exchanges for change of mind, incorrect size selection, personal preference, or other buyer-related reasons.
ALL ITEMS ARE SOLD AS-IS
All merchandise purchased from Veez Vault is sold AS-IS and FINAL SALE.
By completing your purchase, you acknowledge and agree that:
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All sales are final.
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We do not accept returns for change of mind.
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We do not offer exchanges for different sizes, colors, styles, or products.
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We do not issue refunds because an item does not fit as expected.
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Customers are responsible for carefully reviewing product descriptions, measurements, sizing information, colors, quantities, shipping information, and other product details before completing an order.
THIRD-PARTY VENDORS
Veez Vault works with third-party vendors, manufacturers, suppliers, and/or fulfillment partners.
Some products may be shipped directly from one of our third-party partners rather than from Veez Vault. Because these vendors have their own production and fulfillment processes, slight variations in color, finish, texture, measurements, packaging, or appearance may occur.
These reasonable variations are not considered defects and do not qualify an order for a return, exchange, or refund.
DAMAGED, DEFECTIVE OR INCORRECT ITEMS
Although all sales are final, we want customers to receive the merchandise they actually ordered.
If your item arrives damaged, defective, or materially different from the item you ordered, please contact Veez Vault at veezvault1111@gmail.com promptly after delivery.
Please include:
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Your full name;
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Your order number;
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A description of the problem; and
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Clear photographs or video showing the item and the issue.
We will review the information provided and determine the appropriate resolution based on the circumstances and applicable law.
Do not return merchandise to the address shown on the package without receiving instructions from Veez Vault. Third-party vendor and fulfillment addresses may not accept customer returns.
ORDER CANCELLATIONS & CHANGES
Please review your order carefully before submitting payment.
Because orders may be sent to our third-party vendors for processing shortly after they are placed, we cannot guarantee that an order can be changed or canceled after submission.
This includes requests to change the size, color, quantity, product, or shipping information.
SIZING
Customers are responsible for reviewing any available sizing information before purchasing.
Sizing may vary between manufacturers and vendors. A customer's usual size with another brand does not guarantee the same fit for merchandise purchased through Veez Vault.
Incorrect size selection or dissatisfaction with fit does not qualify for a return, exchange, or refund unless otherwise required by applicable law.
SHIPPING
Shipping and delivery dates are estimates and are not guaranteed.
Veez Vault is not responsible for carrier delays, customs delays, severe weather, or other shipping circumstances outside our reasonable control.
If you believe your order has been lost, damaged during shipment, or delivered incorrectly, contact us so we can review the situation.
FINAL SALE ACKNOWLEDGMENT
BY COMPLETING A PURCHASE FROM VEEZ VAULT, YOU ACKNOWLEDGE THAT YOU HAVE REVIEWED THE PRODUCT INFORMATION AND UNDERSTAND THAT ALL SALES ARE FINAL AND THAT VEEZ VAULT GENERALLY DOES NOT ACCEPT RETURNS OR EXCHANGES.
Nothing in this policy is intended to limit any rights or remedies that cannot legally be waived under applicable law.
CONTACT US
Questions regarding an order or this policy may be sent to:
Veez Vault
Email: veezvault1111@gmail.com